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feed.Download()This for Rent December 22 The plot thickens: VirginAmerica your phones are clogged and need draino!Another double digit unsuccessful phone calls to Virgin, numerous looks ups of flight status on the web, and numerous flight status calls using the automated answering system, the same result:
Enough with the uncertainty, I say! We packed our bags and headed to the airport. Called the cab company, busy for 15min. Then on hold for another 10min, while standing out in the cold, trying to flag a cab down (non came by). Finally talked to the cab company: “We don’t have any cabs downtown. You should try flagging one down.” Ok, I will do that…. Went inside to warm up, and was ready to admit defeat. Let’s just stay home and keep on trying to get thru to Virgin. Walked outside one more time, and a cab appears in the distance. Finally on route to the airport, fully expecting to be standing in line for 2-3 hours before we could talk to anyone. $42 cab ride later, we walk up to the Virgin counter, with zero lines, huh? “We have a cancelled flight and want to rebook” “We don’t do rebookings, here is a card with the virgin phone number.” “We’ve been calling for hours, and can’t get thru, that’s why we came to the airport.” “Any rebookings that are being done are for 12/30 and later.” “Seriously? Our planned return flight was for the 29th.” “Yeah, there are not earlier rebookings. We are only doing refunds here.” “Well, then may I proceed and get a refund” …. $-320 cancelled flight. $42 return cab ride home. xmas vacation to and from round trip in less than 45min – priceless.
Now let’s see if we can get a refund for the rental car…. Dear VirginAmerica, don’t disappoint me!Today is the day of the flight. I understand airlines are having challenges dealing with the weather induced delays and cancellations. But is it too much to ask for Virgin America to provide accurate and clear information? Let’s see, what am I supposed to understand from the below flight status on virginamerica.com? Who can tell me, is my flight
the status clearly shows both! Cancelled in bold red print, as well as clearly an “Estimated departure time” of 11pm today.
Well, why not talk to a Virgin America employee and ask them for clarification. Easy enough, right? Well, no. “FAIL” number too. Calling 877-359-8474 today at 8:04am, 8:21am, and 8:39am, each time asking to speak to a “person”, I head the transferring beep, followed by a ringing, and than a recorded voice saying “Your call cannot be completed at this time, please try again later”. Are you kidding me? Is this the best you can do Virgin America? August 09 Replace me notJoe posted about his quest for the perfect notepad replacement. It seems this is a quest everyone is actively or passively on. Since I am normal like everyone else, I've been on the same quest passively. I've tried TextPad, MultiEdit, SlickEdit, Notepad2, Notepad++, and other. I've avoided emacs and vi since "life is too short to recompile your kernel every time you want to list a directory™". (ok, shoot me: I don't dream of bash scripts, I don't chmod my .pain file. Instead I chose to live with other pains, like constantly flickering/refreshing/redrawing of windows desktop – how do I track down which apps send paint message for window 0 again?) Joe mentioned that he can't put his finger on why some editors don't feel right. For it's based on the keyboard shortcuts and performance (startup and commands). Here is why:
I've already trained my fingers a multitude of keyboard shortcuts for these apps, and they are getting tired of learning new ones. I prefer to minimize mouse usage when I am writing. So I really appreciate it when applications share common keyboard shortcuts. Most get the basics like cut/copy/paste and selection via Ctrl-Shift-Arrows right. But when it come to
They all disagree. Or why please why? I know why. Those are not in the 80% use case. So when those features were added it wasn't obvious whose shortcuts to copy and hence the legacy problem was created. Why should a developer disgruntle his loyal long time users by changing the keyboard shortcuts on them? I remember when Visual Studio (2003 or 2005) changed quite a few default keyboard shortcuts. It took some practice, but I finally learned the new ones. Sure I can "customize" every editor up the yingyang, but then I have to do that on all my computers (which is a pain) and then I can't use anyone else's machine. Don't you hate walking up to another machine for debugging or code review and you can't do anything b/c it's customized differently? Or you can't tell anyone else how to use a feature b/c you customized it differently? That's why sensible default are so critical, and customization is a copout that should be avoided imho. And why does every app need its own extensibility technology?
But, what's not right with Joe's new found darling named e ?
And there is one more issue that's not e's problem but rather mine. I shall not try editors with a lunix past. Let's move forward and try embracing PowerShell as the command line scripting instead of asking to install cygwin. If you read this far, I have to tell you that I am impressed. I don't think even I will re-read this far. Mind you, I am fully aware the above of over exaggerated preferences that can be fought over religiously, so instead of agreeing and disagreeing with me, maybe the only use of this post was for you have more thoughts that help you express what's wrong with your editor of choice. Now get back to "always be shipping"! August 08 Can’t satisfy my simple needs … do I ask for too much?Why is it so hard to find a printer? All that I need:
Is that really too much to ask for?
Is there a printer that matches the minimal requirements? Why would anyone ever want anything less as a home printer? May 31 Feed SynchronizationI've looked at my referral log and noticed that a number of people are reaching my spaces blog after doing a web search for "feed synchronization". Anyone look for information on troubleshooting feed synchronization in the Windows RSS Platform and Internet Explorer 7 (IE7) you should take a look at my post at:
May 24 Web 3.0 requires HEOAS…On Tue I read Fil's post about the sad state of online advertising. He basically hints at the reasons why there are so many crappy-low-quality ads online, while they don't exist in physical world. The reasons?
He concludes that But it turns out that Tiffany's and other high-end advertisers don't advertise on the web — because there's no appropriate online advertising surface out there for them. He goes on to explain the side-effects of luxury companies missing from the online ad market. However, I was reminded of Fil's post when I read Dave Winer's post "What is Web 3.0?" today. In it, he postulates that Web 3.0 (the next step) is: Imho, the next step after that, I hope, is the professional media fully embracing the new media, no longer see it as a threat to their continued employment. See amateur public writing, the former audience who is no longer silent, as sources who can get attention for their ideas without going through an intermediary. I read this to mean that Web 3.0 will be the time when professional media will participate and embrace the online word fully. However, assuming Fil's statement is true, and then I see the following line of thought:
Accepting this line of thought for a moment, it means that whoever wants to make Dave Winer's Web 3.0 happen will have to provide a high-end-online-advertising-surface or HEOAS for short. Fil, can you deliver the HEOAS for us and are you with Silverlight up to that task?
Feel free to hold a match to the straw man I created and point out my flaws in reason… May 03 Lines in VegasI spent the last 3 days in Vegas to speak at the Mix07 conference and I felt like the Seinfeld episode where everything evens out for Jerry: Jerry : Yeah, I know; like yesterday I lost a job, and then I got another one, and then I missed a TV show, and later on they re-ran it. And then today I missed a train, went outside and caught a bus. It never fails! I always even out! Kramer called him "Even Steven". On Sunday my flight to Vegas was delayed, and then when I finally reached the Venetian to check in they offered me their top of the line $600 more a nite suite for "just" $100 per nite. I graciously declined. It's not like their normal rooms aren't adequate. A couple minutes later the guy checking me in at the front desk says "we've upgraded you to our hospitality suite, complementary. Sometimes good things happen when you check-in late at nite!" So I ended up staying at this for 3 nites. Very shabby indeed! Delayed flight evens out with an upgrade. One of the reasons I was so late in checking in aside from the delayed flight was the taxi line. Even at midnight on a Sunday, I ended up waiting for 45min to get a cab. There were plenty of cabs and the line was moving, but it just took that long to get hundreds of people to jump in cab and get on their way. On Wednesday after my late checkout at 1pm I asked to hold my bags at the concierge. Apparently quite a number of people do that at the Venetian. Instead of a small room where they store people bags they have a "secure" facility outside the entrance and instead of a couple of bell guys retrieving your bags they have like 20 runners that fetch bags in a mass production. But the sheer numbers they have to handle meant I had to wait 7min. When my 3.5 bags arrived, I handed my runner a $5. The only other bill I had was a $1, which would have been an insult… When I handed him the tip, he asked me where I am going, and I motioned to the cab line. He stopped me from taking my bags of the cart and said "let me take you there". While walking towards the long line for taxi cabs (probably at least a 25min wait) he said "you are the first one to give me a tip in a long time!" I was very surprised, "really?" (Apparently, after blowing hundreds of dollars on hotel rooms and life savings at the blackjack table, people are too cheap to pony up a couple bucks after having had their bags stored for them?) Turns out he didn't walk me over all the way to the cab line, but instead stopped a couple lanes short and flagged down a cab for me that had just dropped someone off. He loaded my bags, sent me on my way and saved me that hassle of waiting in line. Thank you Mr. Bell Captain! It all evened out for me… April 23 Web 2.0 Case study: Sharing PictureWhy is web 2.0 so lacking? Take sharing pictures as an example. Of course we all use flickr which is the premier web 2.0 picture sharing site. But does it really beat the alternative emailing pics? Let's start with the premise of why we all like to share pictures. We like to share them b/c as human being we like to collect mementoes of our lives so we can own and store and later retrieve our memories. We all might have various mechanisms for doing just that, but I believe for many it comes down to putting all pictures into some folder (or hierarchy) on their harddisk. Sending pictures as attachments from your harddisk and putting pictures that you receive via email onto your harddisk while cumbersome is something we've all learned how to do. The only impedance is the attachment size limits that the popular email services impose. Esp since each email service impose different sizes, you never know how many pictures to send. Flickr and 4.5 billion similar picture sharing sites make you believe they solve this problem for you. Assume you pay the $25 per year for the flickr pro account which allows you to store of full resolution image on flickr. First - I have to suffer thru getting my images uploaded. The html upload is as much torture as adding attachments to emails. Even when using the "handy" flickr uploader tool, it uses 100% CPU and is terrible at managing network bandwidth. That combined with the prevalence of asymmetric bandwidth (drastically lower upload bandwidth from most US ISPs/cable modem providres) it takes Second – Once the pics are finally uploaded I am not done. I still have to annotate, rename, and set permissions on most pictures. Pictures without a clever title are just lame. That takes another ions, even with the snazzy flash based flickr picture organizer feature. No finally my friends can find out about my pics via the RSS feeds (which don't provide full resolution enclosures, and only enclosures after one manually changes the URL) Third – Now let me be on the other side of the coin. I just saw that my friend uploaded new pics. Great, but how am I going to get those pics onto my harddisk next to my pics from the same event? I need to click on each picture to get to the "show all sizes" link. Click on "show all sizes" then I click on "show original resolution" link, and then I can right-click the full resolution image and select Save As. Yeah!!! I finally got one image on my harddisk Fourth – but wait, the picture file name is some random large number, not the image title? Where did the comments go? Names of people in the picture? Where was the picture taken? When was it taken? All that information is part of the picture that needs to be shared. Looking at pictures without that information is like watching the new bruce willis movie in black-and-white without sound. In summary: Web 2.0 sux for sharing pictures Here are the key requirements of sharing pictures
Extra gravy
True, using a desktop for storing pictures on your harddisk is so 1980ies. The web 2.0 way to store all your pics exclusively "in the cloud" and to hope that your chosen provider doesn't go out of business and takes your pictures with them. The true web 2.0 way of sharing pictures is to create your own mashup of your images from the various places that you and your friends upload images. Assuming the images are tags appropriately, then you could use the tag-feeds to get the images. Is there a picture mashup site that makes that easy for me? Easy for "my mom"? Does it know how to pull in comments, tags? Does it honor permissions? Does it allow me to pick entire sets including individual images while filtering out others? In the end, I don't think that's doable for the "my-mom" type of user… Or can you point me as your mom's mashup web 2.0 picture sharing site? I thought so… August 10 My first news quoteFirst time I got "quoted" in a "news paper". http://www.techweb.com/wire/security/191900382
August 01 Inaugurated my MSDN blogIt was finally time, to kick off my MSDN blog: http://blogs.msdn.com/w You can imagine the topics will be related to my work on RSS and the Windows RSS Platform, and feed reading in IE7. July 26 See me again!My previous post was a shameless plug for the video of my Mix06 talk. Now a couple of months later it's time for yet another shameless video plug: My MSDN TV episode on the RSS Platform and RSS in IE7. Take a peek:
May 06 See my Mix06 talk on VideoMichael Swanson broke the news that the 52 sessions from Mix06 are now online on video: http://sessions.mix06.com I summarized my talk on the RSS team blog a few weeks ago:
April 10 When is all comes to getherVaughn, Dan (thanks for driving) and I hit the slopes yesterday at Snoqualmie. Though the day started off with rain, the afternoon made up for it, delighting use with sunshine. We probably got 25+ runs in during the day.
At times we hit patches of ultra braking snow, pretty much slowing you down to a hault, but the snow also got extremely soft. In the afternoon, I really found my groove and I didn't want to stop. I managed to stay knees bent and carving through turns. It felt so good and was very effortless eventhough it was at higher speeds. I was fun to use other skiiers and boarders also slalom poles spread through out the slope.
I am usually not into doing jumps, but the snowboard park provided some ramps that I took at an angle and I got the hang of it. Not that I was catching massive air and 10sec hang times, but it delightful non-the-less.
A little Apre-Ski at Del Rey crowned the skiing.
Though today I notice it wasn't as effortless as it felt... my sore muscles are making themselves known! Nothing that the STICK can't fix!
March 17 Mixing it up in VegasI am headed to Vegas to speak at the Mix06 conference. I will be talking on Wed 8:30am about the RSS Platform and syndication going mainstream.
[update 3/17] Guess what? Want to watch or listen to me PIMP MY TALK? That's right, I've made it onto channel9 again, twice:
[update 3/17] Yes I will be asking to have my name spelled correctly :) February 09 Alias 2nd season?Just stumbled across the a couple of episodes of Alias on TNT tonight. I forgot that I actually like this show... (no judgement please...) Anyhow, early last year I watched the 1st seaon on DVD in one sitting; well almost I stopped for 8 hours to go to work, but continued straight right after.
Now it's time for the 2nd season, no? does anyone have it on DVD? worth it? February 01 Snippets of what people say about the RSS Platform[added 2/3/2006 noon] BetaNews:
Solo Technology writes:
e-piphany writes:
everybuddy.org writes:
Microsoft Monitor mentions the RSS Platform as one of the features to highlight:
I can't wait until I see the first 3rd party applications using the RSS Platform. If you know of anyone please drop me a note!
First IEBlog post about RSS PlatformI've just blogged about the Windows RSS Platform on the IE team blog:
January 31 Dave gives thumbs up for the RSS PlatformLooks like Dave Winer has a positive opinion.
Shipped! IE7 Beta 2 Preview
We've shipped the IE7 Beta 2 Preview today. Yah!
This version includes the
For more information on the RSS Platform subscribe to TeamRSS.
[updated 1/31/06 3:35pm] Link to Channel 9 Video.
September 30 What I work on: RSS Platfrom in Windwos VistaNot in my own words but in professionally written words:
June 30 my first podcastAs mentioned we were interviewed at Gnomedex by John Furier who runs infoTalk podcasts. You can listen to our podcast at:
June 29 RSS loves LonghornLast weekend we went to Gnomedex 5.0 (http://www.Gnomedex.com), a conference on blogging. It was the main event for us (Rss team) since we announced the RSS support in the LH platform that we are creating.
If you missed it you can read up on it on several blogs posts as well as press articles. Even main stream print media picked it up. You can read and listen to our words on the IE blog (http://blogs.msdn.com/ie), RSS team blog (http://blogs.msdn.com/rssteam ) as well as our channel 9 video (http://channel9.msdn.com/ShowPost.aspx?PostID=80533). To satisfy my own vanity you can skip to the following spots in the video to watch me, me, me, me, me:
At Gnomedex Jane, Amar, and I were in a podcast show recorded on site. I haven’t found the link to it yet, but hopefully will.
Let me know what you think. March 04 Ne parle pa de l33tspeakDave and John laughed when they determined that my l33tspeak is abismal... hence I spent my time to learning. I am getting pretty good! 4s j00'|| f347ur3 @nD, y@ (1f d0n't //3b t3xN0l0933,. 0n v3ry @8ou+ r33dz0r No+, |7 y0ur (l1(k 4bund4n7 (1f, c4n 5O vv3b 5(0u7s. 0wN3R5 4pp33|2z0rz 73h y@, joo 4b0u7 c0n+3N+ r35ul7, 5O, k4cH3d caChED 3n4b|3 kUm y@? P493 +hO53 7|24n5|473d f0r 17. Y0 d1z KeYW0rD5 d0cum3nt INt3r35+3d, k0nt@kt v3r510|| 5||4p5)-(07 93t !=! F0r da qu3ry v3|2510n phr0|/|! Wi+H. 1nDeX3D, 4s fOr, u5 c@N p4g3 f1|3z z3rv1c3,? Da f4q U5Ed l3tz, alz0 53rv3s 7he iz, y0ur (pdf) r33dz0r y4 fOr! D@t, r35u|7z c0mpu73|2, y0 vve, 1n70 p|33z k0nt@kt 47 j00? 0n p|33z |/|4c|-|1n3 h4D, d4 p1>< j00r 5peNDInG 1PH, M4NY f0|2 |7 p1x. H@x d4 N3vv r35u|7z, m1t3 kl1x c@ch3d BuT d@. 4rE 15 33(]-[ 4bund4n7 Re$3@rcH1Ng, 17 Iph c0mm4ndz 3x4|/|3||3d! |
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